How we collect and use personal data
We collect personal data only to the extent needed to deliver our services and meet legal requirements. We may collect data through:
- forms filled out on the site,
- queries sent by email,
- records of conversations with our support team,
- your activity history within the platform.
All data collected through these channels is used solely to improve your experience and keep your account running correctly.
Types of data we collect
The following information may be processed when you use our platform:
- transaction data: operation IDs, dates, amounts, payment methods (card details are never stored),
- traffic and login data: IP addresses, location, session duration, browser and device information,
- personal data: full name, username, date of birth, gender, Skype account details,
- contact information: phone number, email address,
- marketing preferences and promotional participation history.
We collect only the data that is necessary. None of your payment card details are stored on our servers at any point.
Sharing data with third parties
We may share your data only in specific cases, including:
- law enforcement agencies, sports associations and anti-money laundering bodies as part of investigations,
- external partners responsible for technical security and legal compliance of the platform.
Your data is never sold to third parties or used for purposes outside of those listed above.
Data protection and management
Our platform is committed to:
- using proper technical and organisational measures to protect your personal data,
- storing data only for as long as needed to fulfil processing goals or as required by law,
- informing you when your data may be reviewed by external parties in justified cases.
These commitments apply to every Australian player on our platform without exception.